November 9, 2025 | Quebec
An Essential and In-Demand Profession
Patient Service Associates (PSAs) or Orderlies play a vital role in the healthcare and social services system. Whether working in healthcare facilities or home care settings, they help promote the comfort, safety, independence, and quality of life of individuals who require support. Their professionalism, compassion, and adaptability make them indispensable members of the healthcare team.
A Profession in Demand Across Québec
The need for qualified healthcare support professionals remains strong throughout Québec. Healthcare facilities, community organizations, and home care providers continue to seek skilled individuals who can deliver high-quality patient care assistance tailored to each person's needs.
The Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program at CDI College prepares students for a career as a Patient Service Associate (PSA) or Orderly. It develops the skills required to work as a Health and Social Services Assistant (HSSA) in a variety of healthcare settings.
Training That Reflects Today's Healthcare Environment
Guided by experienced instructors, students develop the technical, interpersonal, and professional skills valued by employers throughout the healthcare and social services system.
The program includes:
- training in safe patient handling and transfers;
- classroom instruction, hands-on training, and supervised clinical placements;
- preparation for careers in long-term care, acute care, critical care, and home care; and
- career-focused support to help students transition successfully into the workforce.
CDI College graduates are recognized for their practical training, professionalism, and ability to provide compassionate care to a wide range of patient populations.
A Stable and Rewarding Career
Employment opportunities remain strong for Patient Service Associates (PSAs) or Orderlies and Health and Social Services Assistants (HSSAs).
With practical, recognized training, graduates are prepared to work in a variety of healthcare and social services settings based on their interests and career goals.
Beyond strong employment prospects, this profession offers the opportunity to make a meaningful difference in others' lives while building a stable, rewarding, and fulfilling career.