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Patient Service Associate: A Practical and Rewarding Career

October 23, 2025 | Quebec

A Vital Role in the Healthcare System

Would you like to become a Patient Service Associate (PSA) or Orderly and build a rewarding career in healthcare?

 

Offered at our Laval and Montreal campuses, the Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program prepares you for a career as a Patient Service Associate (PSA) or Ordely while also developing the skills required to work as a Health and Social Services Assistant (HSSA) with professionalism, compassion, and respect.

 

Within the healthcare and social services system, Patient Service Associates (or Orderlies) and Health and Social Services Assistants play an essential role in supporting individuals in need. Every day, they help promote patients' comfort, safety, independence, and quality of life. Few careers offer the same opportunity to make such a meaningful difference in the lives of others.

Hands-On Training Focused on Compassionate Care

The Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program combines classroom instruction, hands-on training, and supervised clinical placements to prepare students for the realities of today's healthcare system.

 

Students learn how to provide care and assistance to people of all ages, support their daily needs, promote their comfort and safety, encourage independence, and collaborate effectively with healthcare teams.

 

Through practical training and clinical placements, students develop the skills needed to work in a variety of healthcare settings, including long-term care, acute care, critical care, and home care.

 

CDI College's teaching approach emphasizes the human side of the profession. Students build both the technical expertise and interpersonal skills required to provide high-quality, patient-centred care tailored to each individual's needs.

 

This program attracts students from across Québec who want to earn a recognized diploma and begin a rewarding healthcare career.

Develop Practical, In-Demand Skills

Throughout the program, students develop skills in areas such as:

 

  • communicating effectively with patients and healthcare teams;
  • assisting with activities of daily living;
  • infection prevention and control;
  • first aid;
  • safe patient handling and transfers; and
  • adapting care and assistance to each person's individual needs.

 

These competencies prepare graduates to provide professional, compassionate care in a wide range of healthcare settings.

Strong Demand Across the Healthcare System

The need for qualified Patient Service Associates (or Orderlies) and other healthcare support professionals remains strong throughout Québec. Healthcare facilities, community organizations, and home care providers continue to seek compassionate, skilled professionals who can deliver high-quality patient care and assistance services.

 

The Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program helps students develop the skills employers seek while preparing them to enter the workforce quickly.

 

Beyond excellent employment opportunities, this career offers the satisfaction of improving the comfort, well-being, and quality of life of the people you support every day.

Personalized Support Throughout Your Training

At CDI College, students receive personalized guidance throughout their studies. Experienced, dedicated instructors share their expertise in a supportive learning environment that encourages participation, hands-on practice, and professional confidence.

 

Students also benefit from career services designed to help ease the transition from the classroom to the workplace.

A Program That Opens the Door to a Meaningful Career

Choosing the Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program means developing the knowledge and practical skills needed to enter an essential healthcare profession and make a meaningful difference in the lives of those who need support.

 

With hands-on training, supervised clinical placements, and instruction aligned with today's healthcare realities, CDI College graduates are prepared to begin a career where compassion is just as important as technical expertise.

 

👉 Learn more about the Support for Assistive Services in Health and Social Services Institutions – 5905 DVS program at CDI College

Would you like to get more information or apply?

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