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Diploma Program

Business Administrative Professional

Diploma

27 weeks

Qualified Instructors

This program can be offered at the campus(es) below. Please contact the campus of your choosing for program availability and delivery methods.

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Distance

Distance (Online)

Combined

Combined

Employment Rate

80%

*Jan-Dec 2023, CDI College AB;

Average Wage

$26 /hour

*alis.alberta.ca; 2024;

Accelerate Your Future as a Business Administrative Professional

Thanks to advances in mobile applications and office software, businesses rely on a few highly skilled administrators who are well-versed in office automation. The Business Administrative Professional diploma program provides a range of valuable skillsets, including general office administration, management, and operational skills.

  • MICROSOFT 365
  • OFFICE ADMINISTRATION
  • MICROSOFT EXCEL
  • BUSINESS WRITING
  • MICROSOFT ACCESS
  • ENRICHED ACADEMY
  • MICROSOFT WORD
  • PROOFREADING
  • MICROSOFT POWERPOINT
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Licensed Program

CDI College Alberta programs are licensed under the Private Vocational Training Act in the province of Alberta.

Program Intro Background

Program Courses

Student Success Strategies

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The purpose of this course is to provide students with the knowledge, skills and study techniques to help foster effective learning and a positive educational experience. This course explores two components of learning styles, Multiple Intelligence-based theory and Personality Spectrum – MBTI-based theory, and how learning styles and personality types affect learning. The course will cover the importance of values, their relationship to goals and goal setting. Strategies for setting personal goals, prioritizing tasks, managing time, and the stress that results from study or work situations will be explored and practiced through active participation in learner-centred activities. Effective study habits, techniques for preparing for tests and productive note taking strategies are key topics of this course that will provide the students with the necessary skills and attitudes to be successful in school. Having a sound understanding of financial, money, credit and debt matters and their implication on our lives is critical knowledge to have. Students taking this course will benefit from completing the Financial Management Workshops, which provides comprehensive coverage of financial and money management skills that will allow them to better save, budget, and manage their money and financial situations.

Microsoft Outlook

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This course explores information management using Microsoft Outlook 365. It will present the Microsoft Outlook application interface, tools and features. You will learn about the fundamentals of an e-mail application, scheduling and calendars, contact lists, creating forwarding and managing messages. This course relies heavily on hands-on practical activities that allow you to learn the concepts by practicing them on a regular basis.

Microsoft Word

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This course introduces the students to word processing with Microsoft 365: Word. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft 365 where you will learn about the common features of the Office applications and file management fundamentals. The course then focuses on the core features of Microsoft Word where students learn proper document formatting, organization and editing using the tools and features of the ribbon. The course will then continue with more advanced topics such as working with tables, lists, objects, templates footnotes and endnotes and mail merges. Finally, the course will explore the collaboration features of Word that allow users to share and collaborate on documents through the use of track changes, sharing and reviewing and the use of OneDrive.

Microsoft Excel

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This course introduces the students to spreadsheets with Microsoft Excel 2016. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of spreadsheets and how to use the common features and functions of Microsoft Excel. The course then focuses on the core features of Microsoft Excel where students learn how to enter and format data and use the various functions and formulas to manage and manipulate the data. The course will then continue with more advanced topics such as performing quantitative analysis with logical, lookup and various mathematical and financial functions. Depicting data visually is an important feature of Excel. Students will learn how to work with charts in Excel to produce a variety of different charts based on data housed in a spreadsheet. Finally students will learn to handle large volumes of data with DataSets and tables.

Microsoft Access

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This course introduces the students to relational databases with Microsoft Access. The course starts with an overview of Microsoft Access and databases in general. Students will learn the fundamental features of relational database and how databases are used to store related information and query the information. After learning how to create and modify a database and work with records, students will learn to sort data and filter to a database. Students will then explore the different ways to query a database and extract the information based on different criteria. Subsequent to working with multi-table databases, students will then learn to work with different types of functions to manipulate data, forms to input data into a database and reports to display data.

Microsoft PowerPoint

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This course introduces the students to presentation development and design with Microsoft PowerPoint 2016. Relying very heavily on a hands-on practical training approach, students learn by doing through skills based simulations, training and assessments. The course starts with an overview of Microsoft PowerPoint 2016 where you will learn about the common views, features, tools and the environment of PowerPoint. The course then focuses on the core processes of development and design of robust PowerPoint presentations and enhancing the presentations with the rich media tools offered by PowerPoint. Students will learn to use the PowerPoint templates, outlines and themes to design the presentation and then populate the slides with the various content items such as images, shapes, WordArt, SmartArt transitions and other enhancements.

Effective Business Writing

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The workplace of the twenty-first century demands excellent communication skills. The focus of this course is on learning writing techniques that ensure effective business communication.

  • Achieve an Effective Style by using Precise Verbs, Concrete Nouns, and Vivid Adjectives
  • Write Memorandums and E-mail Messages that Deliver Information and Make Requests
  • Write Letters and Memorandums that Request Information Concisely and Promote Goodwill
  • Apply Skillful Writing Techniques in Refusing Requests
  • Compose Carefully Planned Sales Letters
  • Write Letters of Appreciation, Congratulation, Sympathy, Recommendation, and Introduction
  • Write Effective Formal and Informal Reports
  • Write a Formal Report including Data, using Tables, Charts,and Graphs

Business English and Proofreading

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In this course, students will develop essential English skills through review and application of basic grammar and punctuation principles necessary for successful workplace communication. Students will also learn to proofread business communication as a three-step process that includes reviewing copy once for format; once for content and mechanical errors; and once for references and numerical text. Throughout the process, students will learn and apply standard proofreading symbols.

Office Skills

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The daily routines of a modern business office are examined, and the skills necessary to assist in the smooth operation of the office are presented in this course. A variety of presentation methods may be used including lecture, discussion, role plays, case studies and work simulations.

Executive Office Simulations

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This course helps prepare students for the real world of office work. It provides a simulated office environment where students can practice the skills learned in previous courses.

Career & Employment Strategies

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In addition to learning career-oriented skills, students learn how to get a job in their chosen profession. Our Employment Services department will assist the graduate in resume writing, as well as preparing for job interviews. Our staff is sensitive to current job market trends and the needs of employers in each local market.
Our graduates receive guidance and training to use career tools that help job seekers build a better resume and cover letter, manage an online portfolio, hone interviewing skills, and develop a personal brand online.
Students will have the use of a computer lab which has unlimited Internet access, as well as job search resources. Facilitators will also be made available to advise on job finding resources, interview skills and techniques and to carry out mock interviews.

This course also looks at the planning, preparation, execution, and follow-up stages of an interview:

  • How people find jobs
  • Employer expectations
  • Presenting an enthusiastic attitude
  • Focusing on the right job and the hidden job market
  • Transferrable skills
  • Thank you letters
  • Effective telemarketing
  • Handling objections, self-confidence, and self-esteem
  • Individual counselling and coaching

Practicum

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Students will be placed in actual workplaces related to their field of study and will be expected to act as a regular employee in order to gain the valuable real-world experience that so many employers seek. Students are encouraged to find their own work experience placement; however, once placed, continuation in that placement is mandatory. 

Business Administrative Professional: Capstone Project

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This is the capstone project component of the Business Administrative Professional program, which is the opportunity for students to apply their knowledge and skills from the classroom portion of the program to practical situations typically encountered in a Business environment. The variety of tasks to perform as part of the capstone project will be aligned to a typical working environment and real-life situations.

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Admission

Benefits of this program

Employment Opportunities

  • Standard Admissions
    • Alberta high school diploma or equivalent verified by transcript or DAR.

 

  • Mature Admissions 
    • Be at least 18 years of age prior to admission (19 for out-of-province)
    • Successful completion of the CDI College Admissions Test
  • Learn skill sets that align with business best practices 
  • Industry-experienced instructors focus on only the most relevant information to your program
  • Comprehensive curriculum in 27 weeks so you can graduate quickly
  • Achieve financial literacy with the Enriched Academy program
  • Administrative Officer
  • Administrative Services Coordinator
  • Coordinator, Office Services
  • Liaison Officer
  • Office Administrator
  • Standard Admissions
    • Alberta high school diploma or equivalent verified by transcript or DAR.

 

  • Mature Admissions 
    • Be at least 18 years of age prior to admission (19 for out-of-province)
    • Successful completion of the CDI College Admissions Test
  • Learn skill sets that align with business best practices 
  • Industry-experienced instructors focus on only the most relevant information to your program
  • Comprehensive curriculum in 27 weeks so you can graduate quickly
  • Achieve financial literacy with the Enriched Academy program
  • Administrative Officer
  • Administrative Services Coordinator
  • Coordinator, Office Services
  • Liaison Officer
  • Office Administrator
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Industry Certifications

Gain a distinct advantage by earning industry-recognized certifications that validate your expertise and skills in key areas such as digital marketing, project management, and CRM. Our program prepares you to succeed, whether you're advancing, switching careers, or starting your own business. Invest in yourself and join a community of certified professionals shaping the digital economy.

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Industry Leading Employers

Our extensive network and reputation for excellence ensure that graduates are in high demand in today's competitive job market. Prepare to excel in sought-after roles with renowned companies and unlock limitless career opportunities. Elevate your career trajectory and secure your future with our program tailored to meet the demands of industry leaders.

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Hear From Our Graduates

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I started my course last week, and it was awesome!! The instructor was fantastic. She is a good and very nice person. Besides that, she is also knowledgeable, inspiring and motivates her students.

Fenny S.

Business Program Graduate

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After much research, I chose CDI College to further enhance my studies, and after meeting with my first instructor, I am relieved! She has vast knowledge and experience and knows what can lead to a student's success. Her responses to student concerns are remarkable.

Shabbir B.

Business Program Graduate

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